Due to the reduced availability of transportation services provided by Metro Transit as a result of the impact of COVID-19, Metro Mobility is providing free door-to-door service from work to home and back for any person who works in health care. These services will be provided 24 hours per day, seven days per week, and are free to health care workers who can provide a health care employment ID badge. This service is available to all health care staff – not just nurses and doctors.
Additionally, Metro Mobility is committed to ensuring social distancing and other safety protocols are taken seriously and implemented efficiently. Drivers are taking extra time to wipe down and disinfect the interiors of their vehicles after each passenger trip, and buses are being fully sanitized in the shop daily. The trips will also follow state guidelines for physical distancing and will only transport as many customers as is safe for the vehicle.
To schedule a service with Metro Transit, please call up to four days in advance between the hours of 6 a.m. – 5 p.m., Sunday-Saturday and have the following information available:
- Your name and that you’re a health care worker
- The day and date of your trip
- The exact addresses, including apartment, building, or suite numbers for your pickup and drop-off. Any additional information that might be helpful, including building name, description and phone number
- The time you would like to be picked up OR the time you need to arrive at your destination. Be sure to specify a.m. or p.m.
More information regarding Metro Mobility services, including the contact information for each location, can be found here.