Health facility complaints

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The Office of the Legislative Auditor (OLA) released their report this week on the Office of Health Facility Complaints (OHFC) at the Minnesota Department of Health. OHFC is responsible for investigating reports of abuse and neglect in Minnesota’s long-term care facilities.

Lawmakers heard the results of the report this week when the OLA provided an overview of their findings and recommendations. The recommendations include addressing broken processes and procedures at OHFC as well as taking a closer look at how Minnesota regulates assisted living facilities. Seniors currently residing in nursing homes have greater protections than those residing in assisted living facilities.

The Department of Health provided an update to lawmakers on the progress they have made since the Department’s issues first came to light. With the help of the Department of Human Services, the full backlog of reports awaiting review have now been addressed and active investigations are moving steadily toward completion. The Department acknowledged that while this crucial work is happening at an aggressive pace, there is much more to do to ensure seniors and their families get the responses they deserve.

While some of the recommendations from the OLA report are already being implemented by the Department of Health, lawmakers are actively reviewing the recommendations calling for legislative changes. More information is expected next week on potential legislative solutions.